Introduction

This Privacy Policy explains how MAI Solutions collects, uses, and protects personal information when you use this website or get in touch with us.

We are committed to handling your information responsibly and in line with UK data protection laws.

Who We Are

MAI Solutions provides web design and digital services for service businesses.

If you have any questions about this policy or how your data is handled, you can contact us using the details on our Contact page.

Information We Collect

We may collect the following personal information when you use this website.

• Name

• Email address

• Phone number

• Business name

Any information you provide when completing a contact form or calculator

We do not knowingly collect personal data from children.

How We Use Your Information

Your information is used only for legitimate business purposes, including.

• Responding to enquiries

• Providing website plans or service information

• Communicating about potential or existing work

• Improving the website and user experience

We do not sell, rent, or trade personal data.

Legal Basis for Processing

We process personal data under one or more of the following legal bases.

Your consent
Legitimate business interest

The need to respond to an enquiry or provide a requested service

Cookies and Analytics

This website may use cookies or analytics tools to understand how visitors use the site.

These tools collect anonymous usage data such as page visits and device type. This information helps improve performance and usability.

You can control or disable cookies through your browser settings.

Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Data is stored securely and only accessed when necessary for business purposes.

Third Party Services

We may use trusted third party services such as.

Website hosting providers
Analytics tools
Form or email services

These providers only receive the data required to perform their function and are expected to handle it securely.

How Long We Keep Your Data

Personal information is kept only for as long as necessary.

Enquiry data is retained for a reasonable period to allow follow up and record keeping. You can request deletion at any time.

Your Rights

Under UK data protection law, you have the right to.

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable

To exercise any of these rights, contact us using the details on the Contact page.

Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes to the website or legal requirements.

The latest version will always be available on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact MAI Solutions through the website.